Learning to be assertive is important for getting what you need and handling tough situations well, both at work and in your personal life. Assertiveness Skills training helps you develop the confidence and abilities to speak up, handle disagreements respectfully, and express your ideas confidently. By being more assertive, you can improve relationships, teamwork, and your overall performance.
Learning Objectives
Understand what assertiveness means.
Recognize different levels of assertiveness.
Identify personal barriers to being assertive.
Practice using assertive language and behaviors.
Learn to avoid passive, aggressive, or passive-aggressive behaviors.