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Effective Listening Skills
Listening is crucial for good communication. It shows respect, prevents misunderstandings, and boosts teamwork. Yet, bad habits and differences in listening styles can hinder effective communication. This training aims to break these habits and understand diverse listening styles. Through a simple five-step process, participants will learn to overcome barriers to good listening, improve communication skills, and foster stronger relationships.
Learning Objectives
- Understand why listening is important in communication.
- Recognize obstacles to effective listening.
- Apply the steps of active listening.
- Interpret hidden messages in communication.
- Handle emotional situations with attentive listening.
- Enhance information flow for better teamwork and productivity.