SE7 - Mastering Questions and Listening

In sales, it’s crucial to shift the focus onto the customer. Salespeople need to stay engaged, understand customer needs, grasp their decision-making process, and communicate effectively. This training module, part of the Selling Essentials Training Series, teaches salespeople how to ask the right questions, prevent communication breakdowns, optimize business conversations, and develop strong active listening skills. Participants will learn proven strategies to enhance their ability to question and listen to clients about their business needs, ultimately boosting sales and fostering better relationships.